Privacy Policy

Last Updated: 3/5/2026

Welcome to Mantralaya Handicrafts. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and purchase our products.

1. Information We Collect

We may collect the following information from our customers:

• Full Name
• Email Address
• Phone Number
• Billing and Shipping Address
• Payment Information (processed securely through payment gateways)
• Order and Purchase Details
• Any information you provide while contacting us through our website.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Provide customer support and respond to your inquiries.
• Send order confirmations and shipping updates.
• Improve our products and services.
• Communicate promotional offers and updates (if you have opted to receive them).
• Comply with legal and regulatory requirements.

3. Payment Security

We do not store your debit card, credit card, or banking details on our servers. All payments are processed through secure and trusted payment gateways that use industry-standard security measures.

4. Sharing of Information

We do not sell, rent, or trade your personal information with third parties. Your information may only be shared with:

• Payment gateway providers for processing payments.
• Shipping and delivery partners for order fulfillment.
• Government or legal authorities when required by applicable laws.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences.
• Improve website performance.
• Analyze website traffic and user behavior.

You can disable cookies through your browser settings if you prefer.

6. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies before sharing any personal information.

8. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your personal information.
• Withdraw your consent for marketing communications at any time.
• Contact us regarding any privacy-related concerns.

9. Children’s Privacy

Our products and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Mantralaya Handicrafts

• Phone: +91 8884602122
• Email: info@mantralayahandicrafts.com

We are committed to protecting your privacy and ensuring a safe and secure shopping experience.